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pixpal inventory not loading (6 Posts and 42 Views)
Topic Tags: pixpal
Member

Mar 23rd, 2021
Posts: 3
Pixpets: 95
Pixdex: 77
1 Year ago
May 15th, 2022 - 4:45 AM
Nr. 1 #44759
Description of the Bug:
the pixpal inventory is stuck in a perpetual state of "loading" when clicking on the inventory link, presumably because there are too many pixpals in the inventory when it is at maximum capacity. this has also resulted in me getting the notification "your pixpal inventory is full" any time i accept hoard items, whether they are pixpals or not.



Steps to reproduce:
have a full inventory of pixpals and then accept more from hoards.

What should have happened?
pixpals from hoards should have been rejected from the pixpal inventory instead of trying to put into it when it's full.

What did happen?
the inventory, i'm guessing, doesn't know how to handle the fact that there are too many pixpals in it and won't load.

My System:
microsoft edge, windows 10.
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Apr 6th, 2018
Posts: 1560
Pixpets: 334
Pixdex: 156
1 Year ago
May 15th, 2022 - 8:39 AM
Nr. 2 #44760
Just noting this here: another player (vermilicide) is having this issue and their pixpal inventory is only 2/20.
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Sep 26th, 2018
Posts: 412
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Pixdex: 60
1 Year ago
May 15th, 2022 - 7:10 PM
Nr. 3 #44761 1
Looking into this, thanks for the report.
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Sep 26th, 2018
Posts: 412
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1 Year ago
May 16th, 2022 - 7:30 AM
Nr. 4 #44764 1
Please try to access the page again, we've made code to retrieve error logs of players who encounter it so that we can figure out what went wrong since we can't really figure it out at the moment.

Thanks :)
Member

May 12th, 2022
Posts: 3
Pixpets: 10
Pixdex: 4
1 Year ago
May 16th, 2022 - 7:36 AM
Nr. 5 #44766 1
Oh! I just attempted to access it again, and it looks as if it's working now on my end! :]

Thanks so much! Hopefully that helped on your end too, but if you need me to do anything further, totally feel free to ask. And again, thank you!!
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Administrator

Sep 26th, 2018
Posts: 412
Pixpets: 262
Pixdex: 60
1 Year ago
May 16th, 2022 - 6:03 PM
Nr. 6 #44767
Glad to hear it, at least we got an error log for this setup now if this happens again. :)
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