Frequently Asked Questions
1. Patreon FAQ
1.1 It's the first of the month, why haven't I received my rewards yet?
Due to how Patreon handles payments, it can take up to 72 hours until rewards are given out. Furthermore it depends on the timezone you live in.
1.2 Why do I need to wait for the beginning of the next month until I get my rewards?
Patreon payments are only charged at the first (few days) of the month. We do not give out immediate rewards to prevent fraud.
1.3 Will there be immediate rewards in the future?
We plan to add immediate rewards. However this also depends on if and how Patreon changes its payment system in the future. Additional options may be added.
1.4 What happens if I pause my pledge?
If you pause your pledge, the rewards stack will be moved to the next month we receive payment again. Your current monthly rewards run out.
1.5 The new month started but I still have my monthly rewards?
Discontinued monthly rewards are removed at the 4th day of the month. The exact time depends on your timezone.
1.6 How do I disconnect accounts?
In order to disconnect your Patreon account simply delete your pledge from Patreon. Disconnecting accounts will delete your current rewards stack! Active monthly rewards will discontinue by the beginning of the next month.
|Last edited by Komodo, Dec 22nd, 2017 - 12:41 AM|
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