Hey there @Garebel, welcome to the game!

Evolving your pet will definitely give them an advantage in the adventure, and you'll be able to learn more powerful scrolls as well (in most cases). I went ahead and sent you an evobar for your Drax (which can be accepted from your trades), I hope it helps a bit. Your Drax's hoard level will need to reach 50 before the evobar can be used, though.

Regarding key items, I'm curious which ones you currently have. I might be able to help direct you to the next quest if I know that. ^^

As for the starter bug, @Cherche will be able to help when she's online. Sorry for the issue and thanks for being patient!