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Haven't received Patreon Rewards? (Solved) (5 Posts and 65 Views)
Member
Early Adopter

Aug 28th, 2018
Posts: 238
Pixpets: 28
Pixdex: 42
6 Months ago
Feb 5th, 2019 - 10:15 AM
Nr. 1 #8340
So I supported Pixpet last month, and this month is my first month of being pledged. Since it says Patreon can take 4 days to process a pledge, I didn't worry about not receiving my Pixpet rewards at first.

But it's the 5th day now, so I decided to check my Patreon. It says a payment went through on the 1st, I just haven't got anything here on Pixpet. Any clue why I haven't received my rewards yet? I'm a bit concerned now.
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"I think we just need to touch on more... personal matters."
Member
Site Artist

Dec 21st, 2018
Posts: 68
Pixpets: 123
Pixdex: 32
6 Months ago
Feb 5th, 2019 - 10:50 AM
Nr. 2 #8341
Patreon was/ is having issues on their end. They gave the estimate of Wednesday for "sorting everything out".
I'm in the same boat as you, vs some members not even being charged until just recently. It's quite a mess.

Considering it takes about 4 days, if people don't have rewards 'till 10th, the staff mentioned that they'll hand out rewards manually. Unless they say otherwise and start doing so prior to 10th.
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Member
Early Adopter

Aug 28th, 2018
Posts: 238
Pixpets: 28
Pixdex: 42
6 Months ago
Feb 5th, 2019 - 11:02 AM
Nr. 3 #8342
@Prince

Ah, alright. That sucks. :') I'm sure I must have missed that info somewhere. Thank you for letting me know!
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"I think we just need to touch on more... personal matters."
Member
Site Artist

Dec 21st, 2018
Posts: 68
Pixpets: 123
Pixdex: 32
6 Months ago
Feb 5th, 2019 - 11:36 AM
Nr. 4 #8343
Oh, it was @'d on patreon discord channel. Unless you're there, I don't think it was mentioned anywhere else.
No problem!
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Member

Jan 11th, 2019
Posts: 483
Pixpets: 191
Pixdex: 48
6 Months ago
Feb 5th, 2019 - 12:12 PM
Nr. 5 #8346
Just letting you 2 know that I got same problem but Komodo manual add reward for me just now. You 2 should get them soon.
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