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Bug ReportHouse Decorator rooms not showing in landscape mode (11 Posts and 90 Views)
Member

Feb 11th, 2019
Posts: 65
Pixpets: 271
Pixdex: 168
3 Years ago
May 18th, 2022 - 1:37 PM
Nr. 1 #44793
Description of the Bug:
When I open the House Decorator on my PC (default landscape mode), I can't see any rooms in my house to interact with. If I narrow the window size, the the room displays correctly under the room and item lists. This also happens on mobile; have a tablet in portrait and see the room, turn tablet sideways and the room disappears.

Steps to reproduce:
1. Open House Decorator
2. Resize the window width until Decorator switches to landscape

What should have happened?
Should see room on right

What did happen?
Right side of window is blank

My Systems:
PC: Windows 10 with Firefox 100.0.1 (64-bit)
Tablet: Android with Firefox 100.2.0 (Build #2015880361)



Member
Administrator

Sep 26th, 2018
Posts: 425
Pixpets: 263
Pixdex: 60
3 Years ago
May 18th, 2022 - 3:18 PM
Nr. 2 #44795
What resolution are your monitor and phone running at?
Member

Feb 11th, 2019
Posts: 65
Pixpets: 271
Pixdex: 168
3 Years ago
May 18th, 2022 - 11:36 PM
Nr. 3 #44797 1
PC monitor is 1920 x 1080 (24in). Tablet is 8in (4 1/2in x 7in), and I'm not sure how to check for its resolution (it takes its pictures in 2576x1932, which seems weird).
Now that I'm more awake, I decided to run some tests


PC Firefox 100.0.1 (64-bit)
Changing display resolution, used
1920 x 1080
800 x 600
1280 x 720
1280 x 800
1600 x 900

result:
Landscape = none worked
Portrait = all worked

Messing with PC monitor settings, used
16:9 ratio
4:3 ratio
5:4 ratio

result:
Landscape = none worked
Portrait = all worked

PC Chrome 101.0.4951.67
Changing display resolution, used
1920 x 1080
800 x 600
1280 x 720
1280 x 800
1600 x 900

result:
Landscape = all worked
Portrait = all worked

Monitor settings, used
6:9 ratio
4:3 ratio
5:4 ratio

result:
Landscape = all worked

Tablet
Firefox 100.2.0 only worked in portrait
Chrome 101.0.04951.61 always worked
Member
Administrator

Sep 26th, 2018
Posts: 425
Pixpets: 263
Pixdex: 60
3 Years ago
May 19th, 2022 - 3:10 PM
Nr. 4 #44803
Thanks for testing, will see what we can do. :D
Member
Site Artist

Aug 19th, 2019
Posts: 199
Pixpets: 246
Pixdex: 164
3 Years ago
May 19th, 2022 - 10:51 PM
Nr. 5 #44805
I've got this issue on firefox too, got the vibe that it's the browser's fault again. Same as above, house decorator only works when I downsize the window, and also on chrome it displays correctly even at full size.
Member

Aug 31st, 2019
Posts: 285
Pixpets: 79
Pixdex: 82
2 Years ago
Jan 20th, 2024 - 3:59 AM
Nr. 6 #46566 1
Sorry for the necropost, but I get this issue in Firefox on both my MacBook and my Windows 10 PC. My first room appears for a split second before getting pushed off the screen by the room list. If I turn off fullscreen and reshape the window to be narrow, it works just fine.
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Member

Apr 6th, 2022
Posts: 55
Pixpets: 86
Pixdex: 91
2 Years ago
Jan 21st, 2024 - 10:43 AM
Nr. 7 #46572
This bug also works on mobile when i zoom in it started to not showing up and i can put the intens in YEAH ITS BLANK
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Member

Aug 31st, 2019
Posts: 285
Pixpets: 79
Pixdex: 82
2 Years ago
Jan 26th, 2024 - 2:41 AM
Nr. 8 #46590
Quote by: @Kat-kit-paw
This bug also works on mobile when i zoom in it started to not showing up and i can put the intens in YEAH ITS BLANK
Hm, I haven’t had any issues on mobile. Are you using Firefox on your phone any chance?
Pudding2019's Signature
Member

Apr 6th, 2022
Posts: 55
Pixpets: 86
Pixdex: 91
2 Years ago
Jan 26th, 2024 - 8:57 AM
Nr. 9 #46591
Quote by: @Pudding2019
Quote by: @Kat-kit-paw
This bug also works on mobile when i zoom in it started to not showing up and i can put the intens in YEAH ITS BLANK
Hm, I haven’t had any issues on mobile. Are you using Firefox on your phone any chance?


No.. I’m not using firefox..Apparently I’m using google well it’s still the same :/
Kat-kit-paw's Signature
Member

Aug 31st, 2019
Posts: 285
Pixpets: 79
Pixdex: 82
11 Months ago
Mar 17th, 2025 - 3:34 PM
Nr. 10 #47203 1
A year later and this is still happening…I think I’ll get a screenshot when I have access to my laptop again
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Apr 6th, 2018
Posts: 1728
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11 Months ago
Mar 17th, 2025 - 4:09 PM
Nr. 11 #47204
@Pudding2019

Thank you! Any new info is appreciated. And yeah, unfortunately the coder hasn't been able to figure this one out. x.x
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