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Dailies haven't reset (9 Posts and 125 Views)
Member
Early Adopter

Jan 30th, 2018
Posts: 74
Pixpets: 219
Pixdex: 71
4 Years ago
Dec 24th, 2019 - 8:28 PM
Nr. 1 #33262
Description of the Bug: The dailies didn't reset at midnight, like interactions and PAT

Steps to reproduce: Uh....???

What should have happened? They should have reset, I should have 0 interactions and 3 PAT

What did happen? ..They didn't

My System: Windows 10
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Member
Early Adopter

Jan 30th, 2018
Posts: 74
Pixpets: 219
Pixdex: 71
4 Years ago
Dec 25th, 2019 - 10:06 AM
Nr. 2 #33274
UPDATE:

I realized that I recently changed my timezone from Dawson - PST to Los Angeles - PST, this may have something to do with it.

In other news, the dailies still haven't reset, and now my login streak of almost 60 days has been reset and ignored because I changed from a timezone to the same timezone.

How very irritating.
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Member
Early Adopter

Jan 30th, 2018
Posts: 74
Pixpets: 219
Pixdex: 71
4 Years ago
Dec 26th, 2019 - 10:39 AM
Nr. 3 #33290
UPDATE:

Dailies have reset.

I suspect the issue was changing the region for the timezone.

It's quite obnoxious that changing your area within the same timezone resets your daily login chain. There's absolutely no warning or indication that this happens, and I would never have touched it if I knew that my login chain would break.

Close this issue, I suppose.

And please add some kind of warning or confirmation that changing your timezone will reset your chain. For those of us trying to hit the 100-day chain badge, this is crushing.
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Member

Jan 3rd, 2019
Posts: 480
Pixpets: 60
Pixdex: 56
4 Years ago
Dec 26th, 2019 - 11:11 AM
Nr. 4 #33292


I’ve looked into this, and there is a warning posted right above the option to change the timezone.

I’m sorry that this has happened, but unfortunately most of staff is away due to the holidays. I will forward this to the appropriate group, and they will look into this when they are available.
Member
Early Adopter

Jan 30th, 2018
Posts: 74
Pixpets: 219
Pixdex: 71
4 Years ago
Dec 27th, 2019 - 1:30 AM
Nr. 5 #33298
I would swear on a lot of things that note wasn't there before, but it's not impossible that I've overlooked it.

I was alluding to an actual pop-up confirmation warning, instead of a static message on the page.

For example, clicking "Update Timezone" brings up a dialogue box that says "Warning! Doing this will reset all time based events, like your login chain, until 24 hours after the change. Are you sure you want to continue?" Along with trying to set up something that allows users to switch to different regions within the same time zone without resetting these events. For example, PST has 5 regions in the same timezone. Why reset my time events if I change from Dawson to LA? Or Vancouver to Tijuana?

I also realize my message seems a bit terse, and I apologize. I tend to say things in a very straight forward and direct way I'm not really that upset, just frustrated to be on the receiving end of a possible oversight. I don't expect everything to be perfect!
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Member

Jan 3rd, 2019
Posts: 480
Pixpets: 60
Pixdex: 56
4 Years ago
Dec 27th, 2019 - 9:14 AM
Nr. 6 #33302
Apology accepted, and I understand the frustration. The warning text has always been there before, as I remember it being there. I have also been in the situation where I corrected my timezone to reflect my location better (same timezone, different city), and my dailies were reset then as well. This was back when I first joined.

As for the pop-up confirmation message, or an additional confirmation check, I can’t really comment one way or another about it being added, as it’s not in my realm. I can, however, advise that it can be suggested in our suggestions board!

There is a lot of options for selecting your timezone, and I do have to agree that I find it logical that dailies shouldn’t reset if you choose an option in your current set timezone. This could be something looked at on a later date, perhaps when Komodo’s work load isn’t focused on Pixpet Adventure
Member
Administrator

Dec 5th, 2017
Posts: 1145
Pixpets: 81
Pixdex: 30
4 Years ago
Jan 17th, 2020 - 4:52 PM
Nr. 7 #33769
This behavior is frustrating but intended. The warning has been there since a long time. Otherwise you could affect time based events by changing the timezone.
Member
Administrator

Dec 5th, 2017
Posts: 1145
Pixpets: 81
Pixdex: 30
4 Years ago
Jan 17th, 2020 - 6:34 PM
Nr. 8 #33781 3
@bgyoshi I have changed behaviour now, changing the timezone will not reset the login chain anymore. If you want I can restore your login chain.

Komodo
Member
Early Adopter

Jan 30th, 2018
Posts: 74
Pixpets: 219
Pixdex: 71
4 Years ago
Jan 17th, 2020 - 8:41 PM
Nr. 9 #33801
I appreciate the offer but my chain ended up breaking naturally over the new year anyway. No harm no foul!
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